Pusher Integration

Integrate Pusher with Concord CRM to enhance your experience with real-time notifications and seamless email communication through the INBOX feature.

Getting Started with Pusher

Before integrating, create a Pusher account. Sign up here if you haven't already.

Creating a Pusher App

1. Log In:
   • Access your account on Pusher.com.
2. Manage Channels:
   • Navigate to the channels section and click Manage.

3. Create New App:
   • Click Create app.

4. App Configuration:
   • Name your app (e.g., Concord CRM).
   • Select the appropriate cluster (information on clusters).
   • For stacks, choose Vue.js for front end and PHP for back end.
   • Confirm by clicking Create app.

Obtaining App Keys

• After creating your app, select App Keys from the sidebar to view your keys.

Setting Up in Concord CRM

• Concord CRM Configuration:
  • Go to Settings -> Integrations -> Pusher.
  • Input the following keys from Pusher:
    • app_id into the APP ID field.
    • key into the APP Key field.
    • secret into the APP Secret field.
    • cluster into the Cluster field.

With Pusher configured, you're all set to receive instant updates in Concord CRM, ensuring you stay informed and responsive without constant page refreshes.