Companies Settings
Auto-Association of Companies with Contacts
Concord CRM simplifies contact management by automatically linking contacts to companies based on email domains.
How It Works
-
When you add a contact, Concord CRM checks the domain of the contact's email.
-
If there's a company in the CRM with a matching domain, the contact is automatically associated with that company.
-
Scenario:
- You've previously added a company with the domain
example.com
. - Later, you create a contact with the email
john@example.com
.
- You've previously added a company with the domain
-
Automatic Linking:
- Concord CRM will recognize
example.com
in John's email. - John's contact record will automatically be linked to the company with the
example.com
domain.
- Concord CRM will recognize
Auto-association of companies with contacts is triggered only for newly created contacts without manual company associations.